How I can help.
You do not need to know exactly what kind of operational support you need before getting in touch.
You might have one problem that needs sorting, need someone to take ongoing ownership, or simply know the business is not working as well as it should.
There are three ways we can work together.
Three ways to work together.
Operational Tidy-Up
- Finance operations
- People processes
- Systems and suppliers
Fractional Operations Support
- Ongoing operational ownership
- Support for growing businesses
- Agreed areas of responsibility
The Maddey Method
- Evidence-led operational review
- Understand what is really happening
- Clear priorities and next steps
Operational Tidy-Up
Something specific needs sorting.
Sometimes you already know what the problem is.
Maybe onboarding has become messy, invoicing keeps slipping, nobody is quite sure who owns a recurring process, or the systems you use are making things harder rather than easier.
An Operational Tidy-Up is a focused piece of work to understand the problem, get it under control and leave you with a practical way forward.
- Finance operations
- People processes
- Client onboarding
- Recruitment processes
- Systems and suppliers
- Ownership and handoffs
- Recurring business processes
From £750
Talk to me about a tidy-up
Fractional Operations Support
You need someone to take ownership.
Your business might not need a full-time Head of Operations yet, but that does not mean the operational work disappears.
I work alongside founders and leadership teams and take responsibility for agreed parts of the day-to-day operation.
- Finance operations
- People operations
- Recruitment coordination
- Suppliers and systems
- Recurring internal processes
- Operational meetings and actions
- Keeping responsibilities and deadlines on track
We agree what I own from the start.
This is not unlimited admin or a bucket of hours. It is ongoing operational responsibility for the areas your business needs help with.
From £1,250/month
Talk to me about ongoing support
The Maddey Method
Something is not working, but you are not sure why.
Sometimes the problem is obvious. Sometimes it is not.
The Maddey Method is a structured operational review for businesses that know things could work better but need help understanding what is actually happening.
I look at the evidence, speak to the people involved and understand how the business really operates before recommending changes.
From £2,000
Explore The Maddey MethodWhich service is right for me?
Still not sure which one you need?
You do not need to work that out before we speak.
Book a free 30-minute conversation and tell me what is happening. If I think I can help, I will suggest the most appropriate way to work together and give you a clear scope and price.